Privacy Policy
Effective Date: January 1, 2026
Welcome to Where Dogs Shop (“we,” “our,” or “us”). Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the terms outlined below.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, sign up for emails, or contact us, we may collect:
- Your name
- Email address
- Billing and shipping address
- Phone number
- Payment information (processed securely through third-party payment providers)
Non-Personal Information
We may also collect basic website usage information such as:
- Browser type
- Device type
- Pages visited
- Time spent on our site
This helps us improve your experience.
2. How We Use Your Information
We use your information to:
- Process and ship your orders
- Communicate about your purchase
- Respond to customer service inquiries
- Send promotional emails (if you opt in)
- Improve our website and products
We do not sell or rent your personal information to third parties.
3. Payment Processing
All payments are processed through secure third-party providers. We do not store your full payment details on our servers.
4. Email Marketing
If you subscribe to our email list, we may send you updates, promotions, and new product announcements. You can unsubscribe at any time by clicking the link at the bottom of any email.
5. Cookies
Our website may use cookies to improve functionality and analyze traffic. You can adjust your browser settings to disable cookies if you prefer.
6. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.
8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children.
9. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request corrections
- Request deletion of your information
To make a request, please contact us at:
mark@wheredogsshop.com
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy, please contact us at:
mark@wheredogsshop.com
Terms & Conditions
Effective Date: January 1, 2026
Welcome to Where Dogs Shop (“Company,” “we,” “our,” or “us”). By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
1. Use of Our Website
By using this website, you confirm that:
- You are at least 18 years old
- You are using the site for lawful purposes only
- You will not misuse, copy, or interfere with the website’s functionality
We reserve the right to refuse service to anyone for any reason at any time.
2. Product Information
We strive to provide accurate descriptions of our all-natural, grain-free, and gluten-free dog treats. However:
- Colors, sizes, and textures may vary slightly due to natural ingredients and small-batch baking.
- We do not guarantee that product descriptions or other content are error-free.
If we discover an error in pricing or product information, we reserve the right to correct it.
3. Orders & Payment
- All orders are subject to acceptance and availability.
- Prices are listed in U.S. dollars and are subject to change without notice.
- Payment must be made at the time of purchase.
- We reserve the right to cancel or refuse any order at our discretion.
4. Shipping
Shipping times are estimates and may vary due to carrier delays or circumstances beyond our control. Once an order has been shipped, we are not responsible for delays caused by the shipping carrier.
Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.
5. Returns & Refunds
Due to the nature of our food products, we may not accept returns on opened items for safety reasons.
If your order arrives damaged or incorrect, please contact us within [Insert Timeframe, e.g., 7 days] at:
mark@wheredogsshop.com
We will work with you to make it right.
6. Pet Health Disclaimer
Our treats are made with high-quality, natural ingredients. However:
- Always supervise your dog while treating.
- Provide fresh water at all times.
- Consult your veterinarian before introducing new foods if your dog has allergies, dietary restrictions, or medical conditions.
We are not responsible for adverse reactions if ingredient information is clearly provided.
7. Intellectual Property
All content on this website—including logos, images, text, branding, and graphics—is the property of Where Dogs Shop and may not be copied, reproduced, or used without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Where Dogs Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
9. Privacy
Your use of our website is also governed by our Privacy Policy. Please review it for information about how we collect and use data.
10. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with a revised effective date.
If you have questions about these Terms & Conditions, please contact us at:
mark@wheredogsshop.com